Hello! I'm Michael Turner, Entrepreneur, IT Executive, and Strategic Technology Leader.
With a comprehensive blend of analytical expertise, interpersonal skills, and a knack for problem-solving, I specialize in strategic planning and technology optimization.
Watch VideoMay 2021 - PRESENT
- Manage all facets of IT operations for one of the largest churches in the US.
- Lead a team of nine, including System Administrators, Helpdesk personnel, and Developers.
- Guide daily tasks and project responsibilities, fostering a results-driven culture.
- Implement strategic hiring, training programs, and mentorship to create a premier IT department.
AUGUST 2019 - May 2021
- Oversaw the national network of over 200 devices across 18 locations.
- Managed a team including two senior network engineers and one system administrator.
- Implemented and maintained network integrations with AWS and Azure IAS.
NOVEMBER 2013 - AUGUST 2019
- Led IT infrastructure development to support key business strategies.
- Managed relationships between IT and other departments, including external providers.
- Developed cost-effective IT strategies tailored to business needs.
- Designed and implemented policies for IT processes and organizational structure.
NOVEMBER 2014 - AUGUST 2019
- Transformed Star Anesthesia’s IT department into a profitable business unit.
- Generated over $100,000 in annual revenue with 20% yearly growth.
- Established service offerings, SLAs, marketing, and client support structures.
- Created a customer-focused service climate for Star IT clients and Star Anesthesia.
AUGUST 2011 - NOVEMBER 2013
- Managed IT systems, network, and end-user support for the organization.
- Developed project requirements, budgets, and schedules for IT initiatives.
- Oversaw the annual IT budget, ensuring cost-effective solutions.
- Maintained technical standards and quality control across operations.
JUNE 2004 - SEPTEMBER 2006
- Presented system usage statistics, outage reports, and user requests at meetings and planning sessions.
- Managed Veritas Backup failures and response, ensuring data integrity and availability.
- Administered Microsoft Exchange 2003, handling both frontend and backend deployments.
- Oversaw WAN links and SMS 2003 administration, optimizing network performance.
- Led migration from Windows 2000 to 2003, and performed SQL migrations and administration.
- Coordinated Dell server installations and network-attached storage integration.
- Evaluated software and hardware, managed vendor relationships, and recommended improvements.
JULY 1994 - AUGUST 2003
- Managed all operating systems and end-user software, ensuring optimal functionality.
- Oversaw communications and connectivity solutions, including workstation connectivity, LAN, intranet, and internet applications.
- Diagnosed and resolved hardware and software issues on servers and workstations.
- Performed cryptologic security and computer network defense, along with preventive maintenance of network equipment.
- Handled transmission and reception of special intelligence via DSSCS and DMS systems.
- Managed server hardware replacement and upgrades, ensuring continuity and performance.
- Provided expert support for system upgrades, installations, conversions, and file maintenance.